Terms of Service

Overview

This website is operated by Horans Healthstores. Throughout the site, the terms "we", "us" and "our" refer to Horans Healthstores.

By visiting our website and/or purchasing products or services from us, you agree to be bound by these Terms of Service, together with any additional terms, conditions, policies and notices referred to in these Terms or made available on our website.

These Terms apply to all users of the website, including browsers, customers and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the website or our services.

Any new features, services or tools added to the website will also be subject to these Terms. We may update, change or replace any part of these Terms by posting an updated version on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services online.

Section 1 - Online Store Terms

By using this website, you confirm that you are legally entitled to enter into contracts under applicable Irish law.

You must not use our products or services for any illegal or unauthorised purpose or use the website in a way that breaches any applicable law or regulation.

You must not transmit any worms, viruses or other malicious or destructive code.

A breach of these Terms may result in the suspension or termination of your access to our website or services.

Section 2 - General Conditions

We reserve the right to refuse service, cancel an order or restrict access to our website where we have a lawful and reasonable basis to do so.

You understand that information submitted through our website, other than payment information, may be transferred across networks and may be subject to technical changes necessary to connect different networks or devices. Payment information is encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website or our services without our express written permission, except where permitted by law.

The headings used in these Terms are included for convenience only and do not affect the interpretation of these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information is accurate, complete or current at all times.

The information provided on this website is for general information purposes and should not be relied upon as the sole basis for making decisions where more specific or professional information is required.

Historical information on the website is provided for reference and may no longer be current.

We reserve the right to amend or update website content where necessary, although we are not obliged to update information unless required by law.

Section 4 - Modifications to the Service and Prices

Prices for our products and services may change from time to time.

We reserve the right to modify, suspend or discontinue any part of the website or our services where reasonably necessary.

Nothing in these Terms affects any statutory rights you may have as a consumer under applicable Irish or European Union law.

Section 5 - Products or Services

Certain products or services may be available exclusively online through our website. Availability may be limited and products are subject to our applicable Returns and Refunds Policy.

We make reasonable efforts to ensure that product descriptions, images and colours displayed on the website are accurate. However, the appearance of colours may vary depending on your device or screen.

We reserve the right to limit the quantity of products or services supplied to any customer where reasonably necessary, including where there are genuine stock limitations or suspected fraudulent or commercial resale activity.

Product descriptions, availability and pricing may change from time to time. Where required by law, we will provide notice of any relevant changes.

Nothing in these Terms affects your statutory consumer rights.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including where products have been incorrectly priced, are unavailable, or where an order appears to have been placed fraudulently.

If we cancel or amend an order, we will make reasonable efforts to notify you using the contact details provided when the order was placed.

You agree to provide current, complete and accurate information when making a purchase and to update your information where necessary so that we can process your order and contact you regarding your purchase.

For further information regarding returns, refunds and cancellations, please refer to our Returns and Refunds Policy.

Section 7 - Third-Party Tools

We may provide access to third-party tools or services over which we do not have control.

Where third-party tools are made available through our website, they are provided subject to the terms and conditions of the relevant third-party provider.

Your use of third-party tools is subject to the applicable third-party terms and policies.

We may introduce additional services or features through the website in the future. Any such services or features will also be subject to these Terms.

Section 8 - Third-Party Links

Our website may contain links to websites or services operated by third parties.

These websites are not controlled by Horans Healthstores, and we are not responsible for their content, accuracy, availability, privacy practices or terms.

If you choose to access a third-party website, you do so at your own risk. You should review the relevant third party's terms and privacy policies before using their services or purchasing products from them.

Any complaints or queries relating to products or services supplied by a third party should be directed to that third party.

Section 9 - User Comments, Feedback and Other Submissions

If you submit comments, feedback, reviews, suggestions, ideas or other materials to us, you agree that we may use, reproduce, edit, publish or distribute that content for legitimate business purposes, subject to applicable law.

You should not submit content that infringes another person's intellectual property, privacy or other legal rights.

You must not submit content that is unlawful, defamatory, abusive, threatening, obscene, misleading or contains malicious software.

We reserve the right to remove content that we reasonably consider to breach these Terms or applicable law.

You remain responsible for the content you submit and its accuracy.

Section 10 - Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Please refer to our Privacy Policy for information about how we collect, use, store and protect personal information.

Section 11 - Errors, Inaccuracies and Omissions

From time to time, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.

We reserve the right to correct errors and update information where necessary.

If an error affects an order you have placed, we will take reasonable steps to notify you and, where appropriate, give you the option to cancel the affected order.

Nothing in this section limits your statutory consumer rights.

Section 12 - Prohibited Uses

You must not use our website:

• for any unlawful purpose;
• to encourage or participate in unlawful activity;
• to breach any applicable Irish or European Union law or regulation;
• to infringe our intellectual property rights or those of any third party;
• to harass, abuse, threaten, defame or discriminate against others;
• to submit false or misleading information;
• to upload or transmit viruses, malware or other harmful code;
• to collect or track another person's personal information without lawful authority;
• to spam, phish or engage in other fraudulent activity;
• to interfere with or circumvent the security features of the website; or
• to interfere with the proper operation of the website or our services.

We reserve the right to restrict or terminate access to our website where a user breaches these Terms or applicable law.

Section 13 - Disclaimer of Warranties and Limitation of Liability

We aim to keep our website and services available and operating correctly, but we cannot guarantee that the website will always be uninterrupted, secure, timely or error-free.

We do not guarantee that information obtained through the website will always be accurate or complete.

We may occasionally need to suspend or restrict access to the website for maintenance, technical reasons, security reasons or other legitimate purposes.

To the maximum extent permitted by law, Horans Healthstores will not be responsible for losses that arise solely from circumstances outside our reasonable control.

However, nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including any liability arising from your statutory consumer rights.

Nothing in these Terms affects any rights or remedies available to consumers under applicable Irish or European Union law.

Section 14 - Indemnification

To the extent permitted by law, you agree to be responsible for losses or reasonable costs incurred by Horans Healthstores as a result of your unlawful use of the website, your breach of these Terms, or your violation of another person's legal rights.

This section does not apply to the extent that it would unlawfully limit your statutory consumer rights.

Section 15 - Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue to apply.

Section 16 - Termination

These Terms remain in effect unless terminated by you or us.

We may suspend or terminate your access to the website where we reasonably believe that you have breached these Terms or applicable law.

Any rights or obligations that arose before termination will continue to apply where appropriate.

Section 17 - Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, Returns and Refunds Policy and any other policies expressly referred to on the website, constitute the terms governing your use of our website and services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

Section 18 - Governing Law

These Terms are governed by and interpreted in accordance with the laws of Ireland.

If you are a consumer, you will continue to benefit from any mandatory consumer protection rights available to you under the laws that apply to your circumstances.

Section 19 - Changes to These Terms

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting an updated version on our website.

It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of changes constitutes acceptance of the updated Terms, where permitted by law.

Section 20 - Contact Information

If you have any questions about these Terms of Service, please contact us at:

info@horanshealth.ie