Shipping & Returns Policy
SHIPPING POLICY:
Delivery Information
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
€5.95 Delivery charge on orders under €50, FREE delivery on orders over €50 ROI/NI
Expected delivery for ROI/NI - 2 to 5 working days with An Post Registered Post
Click and Collect Information
We are pleased to offer a FREE Click and Collect Service from our Lower Rock St, Tralee Store. Please note while we aim to have your order ready for collection on the same day, it can be up to 2 working days before it is available for collection. We will email you again when your order is ready to pick up.
RETURNS POLICY:
Thanks for shopping at www.horanshealth.ie
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 28 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
For additional information please email info@horanshealth.ie
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us.
email info@horanshealth.ie